Click here to upload photo.
Please note: It may take up to 2 hours for photo validation, after which it will be visible to everyone.
2. How can I set my photo visible only to those people whom I have contacted/responded to me?
Click here to change photo privacy settings.
3. How can I make my photo visible only to members I prefer, and not everyone?
Click here to change photo privacy settings. You can change as per your preference.
4. Why is my photo not visible on my profile?
Your photo could be Rejected as it does not comply with our photo guidelines. Or it could be Under validation, in which case it may take up to 24 hours to be visible to matches.
5. How can I request a member for his/her photo?
Matches with no photos feature the avatar with an option to request photo.
Alternatively, you can visit the profile(s) of match(es) and send a photo request.
1.2) Delete/Deactivate Profile
1. How to delete my profile as my wedding has been fixed?
To delete your profile by click here.
2. How can I temporarily deactivate my profile?
To deactivate your profile, please log in to your account and Click here.
2. Why am I am unable to edit certain fields on my profile?
You will not be able to edit profile created by, name, date of birth, marital status, height, physical status, caste, and about me details more than once. To make any changes to your profile, please contact Email help@banglanikah.com
1.4) Others
1. What is profile completeness?
It indicates whether or not you have updated all the important details about yourself. More details improve profile credibility.
2. How will my profile look to other members?
You can view how your profile looks to other members by clicking here.
Please make sure your profile is 100% complete. You can also subscribe to an add-on, profile highlighter here & be featured in your matches' search results.
2. What is a Mutual Match?
Mutual match gives you a list of members whose partner preferences match your profile and whose profile matches your partner preference. To view them, click here
3. What are Daily Recommendations?
Daily recommendations are chosen profiles that closely match your partner preference. Click to view them here
4. What is Top Placement?
Top placement is an add-on that shows your profile at the top of your prospects' search results. To subscribe to the add-on, click here
5. I am not getting enough matches. What do I do?
You can try broadening your partner preferences to find suitable matches. Alternatively, make sure you have updated your profile to receive relevant matches.
6. What are New Matches?
New matches are matches who closely match your partner preference & have registered with us the previous day. To view them, click here
Searches
1. How can I search using Profile ID?
You can search for a member using his/her Profile ID. To search now, click here
2. How can I manually search for profiles?
You can use Regular Search as a basic search option to find relevant matches here Alternatively, for a more refined search you can use Advanced Search here.
1. What is Send Interest?
Send Interest is a way in which you can let your matches know that you like their profile. To send interest to a member 1. Open the member's profile > Send Interest.
2. How can I contact another member?
You can contact a member directly through phone, mail, or chat by upgrading to a paid membership. To choose a membership plan, click here
3. I'm a paid member. How can I contact a member like?
1. To contact a member directly, you can send him/her a message. 2. Open member's profile > Send Mail > Enter message > Send
4. How do I know who else is online?
Online members are listed in the chat window, which opens by default when you log in to your account.
5. How to shortlist profiles that I am interested in?
To shortlist profiles you are interested in, open the member's profile > Click on the icon with is mentioned as Send Interest, the profile will receive your interest as applied.
6. I would like to update my Trust Badge?
In order to update your Profile badge, please click here
7. My match's contact number is invalid/incorrect. How do I report it?
To report invalid/incorrect contact number, click here
1. How to become a paid member?
You can become a paid member by clicking here Pay Securely
2. What are the various payment options?
You can make payment through one of the below listed methods. 1.Visa / Master Amex / Discover Card 2.PayPal
3. I have made payment. Why isn't my profile upgraded yet?
Please note that it might take up to 48 hours, in case of online payment, for your membership to be upgraded. For any further assistance, contact us at help@banglanikah.com.
4. How can I be sure that the modes of payment are secure?
We have one of the most secure modes of payment. All your credentials are encrypted and will not be shared with anyone. For more details, please contact us at help@banglanikah.com
5. Are there any BanglaNikah.com offices near me?
We have retail branch in Bangladesh & abroad. To find a branch nearest to you, click here
6. How do I cancel the Auto Renewal option?
You will find it under membership details section.
7. How do I change my e-mail address/phone number?
To edit your contact details, go to Edit Profile here > Contact Details > Edit > Save
Membership
1. What are the advantages of a paid membership on BanglaNikah.com?
You can contact prospective matches directly through call, e-mail, or chat. For more details on the benefits of each package, click here
2. What are the various membership plans available for my profile?
We have several plans that you can choose from. For more details on each pack, click here
3. How do I renew my membership on BanglaNikah.com
